Indonesia raises the alert for Mount Agung's impending eruption to the highest level on November 27, 2017. (Photo: THX/VNA)

The embassy said a group of Vietnamese tourists stranded in Bali by the closure of Denpasar International Airport had contacted the embassy for help. They were directed to take a ferry from Bali to Surabaya city in East Java and then take a flight to Jakarta. The tourists arrived safely in Jakarta on Monday evening.

In case of an emergency, Vietnamese citizens can contact the embassy’s hot line at +62811161025.